An error occurred while loading the installer resources mac os



An error occurred while loading the installer resources

Hello. I’ve been having an issue with all the Macbooks Pro (2019) I’ve tried to reinstall the OS while using the any kind of recovery. They came shipped with Catalina, but there are some cases in which I need to reinstall the OS and I always get this error. Cmd+R and Cmd+Opt+Shift+R both show me the recovery for installing Catalina once again, and so does Cmd+Opt+R. The problem is that, after I wipe the disk and format it using APFS and GUID partition table, and I click on Reinstall macOS, sometimes I get a «Downloader information to the target volume failed». After a few tries (and switching network) they usually get past that and start the installation process, but when it gets to 90% approx, they restart and show me this message saying «An error occurred while loading the installer resources». I have to keep trying (same process) until I finally get to the black screen with Apple logo saying ‘X minutes remaining’, but it works once every 20 tries or so. I checked date and time and they are correct, tried in other networks, same issue. Some colleagues have faced the same issue. Is this maybe something server-related that fails some kind of verification during the installations process? Any heads up would be appreciated, thanks in advance 🙁

MacBook Pro 15″, macOS 10.15

Posted on Sep 11, 2020 7:58 AM

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Try connecting your Mac directly to the router using an Ethernet cable and a USB to Ethernet Adapter just in case you have some sort of networking/WiFi issue.

If you have access to another Mac then create a bootable macOS USB installer:

You may need to boot into Recovery Mode to modify the security settings to enable booting from a USB drive:

Edit: Also make sure to erase the whole physical drive as described in this article:

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[Tested Ways] How to Fix macOS Could Not Be Installed On Your Computer

by Sophie Green Updated on 2019-12-19 / Update for Mac OS

«MacOS could not be installed on your computer. Getting this error message for the 50th time or so. ‘The path /System/Installation/Packages/OSInstall.mpkg appears to be missing or damaged. Quit the installer to restart your computer and try again.»

— From Apple Support Communities

If you face any difficulties while installing the latest macOS on your Mac, there are various reasons as to why macOS could not be installed on your computer. With a number of possible reasons out there, you want to first find out what is causing the issue and then you can go ahead and get that issue fixed on your machine.

The following guide focuses on how to solve the problem macOS could not be installed on your computer. Once you have applied a fix and resolved the issue, you should be able to install the latest macOS update without any issues on your Mac machine.

Part 1. Why macOS Could Not Be Installed On Your Computer

This section shows why macOS could not be installed on your computer so you can figure out the cause of the issue. The following are some of the possible reasons why you have issues updating your Mac.

  • Mac doesn’t support the version of macOS
  • Not enough space to install the new macOS
  • Problem with your Mac disk
  • Conflicts with the existing OS or software profile
  • There was a problem downloading the installer
  • Problem with the default date and time of the system

Part 2. 8 Methods to Fix macOS Could Not Be Installed On Your Computer Efficiently

Once you have figured out the cause of the issue, you would like to know what to do when macOS could not be installed on your computer. This section of the guide answers just that for you.

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Method 1. Restart and Reinstall Mac

The most basic thing you can try on your Mac is reboot your Mac and then try to reinstall the macOS update on your machine.

Click on the Apple logo at the top and select Restart. Your Mac will restart.

Method 2. Check Mac Date & Time

Correct date and time settings are important to install the latest macOS on your Mac. Verify the date and time settings are correctly configured on your Mac. Head into System Preferences and click on Date & Time. Ensure the settings are all correct.

Method 3. Free Up Mac Space

You also want to ensure you have enough memory space available on your Mac to install the latest macOS. If there is not adequate space, your install will likely fail. If you are short of memory space on your Mac, you want to get rid of some of the unused files and apps from your machine. Use the Finder on your Mac to locate the space-hogging files and get them removed from your Mac.

Method 4. Reset the NVRAM

Corrupt NVRAM can cause Mac glitches or even prevent macOS from upgrading. Resetting the NVRAM should also help you fix the issue. To do it, reboot your Mac. When your Mac starts to boot-up, press and hold down Option + Command + P + R keys at the same time. It will reset the NVRAM on your Mac.

Method 5. Run the Installer in Safe mode

There may be some conflicts with your existing macOS version and software profile. Safe mode essentially forces the initiated process to ignore all third party launch daemons and startup items. You might try running the macOS installer in the safe mode. To do it, reboot your Mac. When it starts to boot-up, press and hold down the Shift key. You can then run the installer as you normally would.

Method 6. Install in Single User Mode

Single User Mode could also be useful to fix the macOS could not be installed on your computer the installer resources were not found issue. To enter the mode on your Mac, reboot your Mac. When you see the boot-screen, press and hold down Command + S keys at the same time.

Method 7. Try the combo updater

A combo updater is different than a normal update and you can try installing it to possibly fix the macOS could not be installed on your computer the path /system/installation/packages/osinstall.mpkg issue on your Mac.

A combo updater can be downloaded from the Apple website and can be installed like a regular update.

Method 8. Install macOS from a bootable USB drive disk

A bootable macOS installer will eliminate the many issues you face when you use a normal installer.

Step 1. Download your chosen version of macOS and Disk Creator.

Step 2. Plug-in a USB drive to your Mac, select your macOS file in Disk Creator, choose your USB drive, and hit Create Installer.

Step 3. Reboot your Mac and press and hold down Alt. Select your macOS installer and you will be able to install the latest macOS version on your machine.

Part 3. Common macOS Could not be Installed Errors

You will likely run into one or more of the following errors when there is an issue with macOS you are trying to install.

  • macOS could not be installed on your computer The installer resources were not found
  • macOS could not be installed on your computer The path /system/installation/packages/osinstall.mpkg to be missing or damaged
  • macOS could not be installed on your computer An error occurred while updating firmware
  • macOS could not be installed on your computer An error occurred while loading installer resources
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One More Tip: How to Recover Data from Unbootable Mac

If you got the macOS could not be installed on your computer /system/installation/packages/osinstall.mpkg error and your Mac became unbootable, you will want to try and recover your files on your machine. Tenorshare 4DDiG for Mac Data Recovery is an excellent tool to recover data from Mac machines. There is a feature in the tool that lets you recover files even when you cannot boot-up your Mac.

Download and install the tool on a spare Mac. Plug-in a USB flash drive to your Mac, launch the tool, select Recover Data from Crashed Computer, and hit Start.

Select recover data from crashed computer

Select your USB drive and hit Start.

Select USB drive

Click on Format on your screen to format the selected disk and wait while the bootable drive is being created. After a while, the bootable drive is created successfully.

Create bootable drive
Plug-in your bootable drive to your faulty Mac. Hold down «Option» on the boot screen and boot your Mac from this bootable drive.

When entering disk selection interface, release the «Option» button, and select «UltData – Mac» to boot disk. Select the data you would like to recover and click on Export.

Recover and Save Data

Your macOS could not be installed on your computer an error occurred while updating firmware issue should now be resolved.

Conclusion

If you are having any trouble installing the latest macOS on your Mac, the above methods will help you fix the issue on your machine. We hope you can install the latest macOS versions on your machine without any errors. And Tenorshare 4DDiG for Mac Data Recovery is highly recommended if you want to recover data from if your Mac won’t turn on, or get dead, crashed.

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An error occurred while loading the installer resources

Hello. I’ve been having an issue with all the Macbooks Pro (2019) I’ve tried to reinstall the OS while using the any kind of recovery. They came shipped with Catalina, but there are some cases in which I need to reinstall the OS and I always get this error. Cmd+R and Cmd+Opt+Shift+R both show me the recovery for installing Catalina once again, and so does Cmd+Opt+R. The problem is that, after I wipe the disk and format it using APFS and GUID partition table, and I click on Reinstall macOS, sometimes I get a «Downloader information to the target volume failed». After a few tries (and switching network) they usually get past that and start the installation process, but when it gets to 90% approx, they restart and show me this message saying «An error occurred while loading the installer resources». I have to keep trying (same process) until I finally get to the black screen with Apple logo saying ‘X minutes remaining’, but it works once every 20 tries or so. I checked date and time and they are correct, tried in other networks, same issue. Some colleagues have faced the same issue. Is this maybe something server-related that fails some kind of verification during the installations process? Any heads up would be appreciated, thanks in advance 🙁

MacBook Pro 15″, macOS 10.15

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Posted on Sep 11, 2020 7:58 AM

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They are not very helpful. I called asking for a solution to this because it has happened in every single MBP that I tried to reinstall and they told me to take every single one of them to Apple Support. That is not a solution when clearly something is going on with the installer itself (and I can’t imagine taking at least 8 devices to Apple support because of the same error).

I had to be patient and continue trying, repeating the same process, erasing the disk and reinstalling until it finally worked.

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If an error occurred while updating or installing macOS

The message might say that an error occurred while downloading, preparing, or installing, or that the installer is damaged or could not be verified.

The cause of messages like these can vary, and sometimes they are only temporary.

If the message recommends a solution, such as to redownload the installer and try again, please try that first. If the message says that your Mac doesn’t have enough storage space, learn how to free up storage space. The other solutions here are organized starting with the easiest.

Check your internet connection

Even if you’re not installing macOS from the internet, the installer needs the internet to get firmware and other information specific to your Mac. Make sure that your Mac has a working and stable internet connection.

Install in safe mode

Install while your Mac is started up in safe mode. To start up in safe mode, determine whether you’re using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Shut down your Mac.
  2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
  3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
  4. Log in to your Mac. You might be asked to log in again.

Intel processor

  1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
  2. Release the key when you see the login window, then log in to your Mac.
  3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.

Install after repairing your disk

Use Disk Utility to repair your startup disk. Then try updating or installing macOS again.

Install from macOS Recovery

Install while your Mac is started up from macOS Recovery. This gives you the latest version of the macOS currently or most recently installed. To start up from macOS Recovery, follow the appropriate steps:

Apple silicon

Turn on your Mac and continue to press and hold the power button until you see the startup options window. Click the gear icon labeled Options, then click Continue.

Intel processor

Turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.

If you’re asked to select a user you know the password for, select the user, click Next, then enter their administrator password. When you see the utilities window in macOS Recovery, select Reinstall macOS, then click Continue and follow the onscreen instructions. Learn more about using macOS Recovery to reinstall.

Install after erasing your Mac

If no other solutions work, erase your Mac, then reinstall macOS or restore from a backup.

If the issue persists or you need help, please contact Apple Support.

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