An ssl error occurred vmware horizon что делать



An ssl error occurred vmware horizon что делать

as shown in figure below.

i’m doing VDI session test but some of the remote desktop session can’t be established and the Horizon Client show such message.

here’s my lab’s settings:

1. vSphere version:6.7U3

2. Horizon version:7.10

3. Horizon client version:5.2

4. windows 10 is utilized for client and target desktop VMs and the horizon client is installed in all the client VMs.

5. the client and target desktop pools’ type: instant clone, floating assignment

6. the «Do not verify server identity certificates» is configured in all the Horizon clients.

7. all the infrastructure and VMs are utilizing the same and the only one VLAN, does not need routing.

i also turned off all the firewalls on Horizon Connection server, client VMs and target VMs, however, when i perform the automatic VDI session test, some of the client VMs (randomly) always cannot connect to the target VMs.

since only some of the client VMs cannot connect to the Horizon Connection server, I doubt that there’s truly networking issues?

can anyone provide some clues for troubleshooting ?

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I checked the time sync between servers, hosts and desktops and corrected, unfortunately this did not help.

all the Horizon Clients are configured with «Do not verify server identity certificate» but the SSL error still occurred on dozens of windows client VMs randomly.

Now I believe that I found the ultimate solution:VMware Horizon View Client URI’s and SSL Issues

This post just saved my ass, according to my VDI test results.

By configuring the group policy of Horizon Client security setting in the golden image and use it for the desktop pool, the «SSL error» problem can be minimized or even solved completely.

if anyone knows a better solution please share.

@Amin thanks again for your professional answers, these are valuable for troubleshooting !

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Run the MMC and add the snap-in of certificates (for the local machine) in your client and Remove all related certificates (machine, web, . ) of the VDI servers from your client. Most of them are probably self-signed, So let it trust them again if you require, and next try to connect to the desktop pool. Tell us the result

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thanks for answering!

i have a question,

my VDI test tool will automatically create some Active Directory users and control the client desktops’ local admin account, which is already logged in, to use these AD users access the Horizon Client for further testing.

so this SSL error issue seemed to be the client desktops’ problem? not the AD users which are created for Horizon Client login?

i’m wondering about whether i should add the certificate snap-in of either «my user account» or «computer account» in the client desktop.

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not the AD users which are created for Horizon Client login?

I don’t think it’s related to the AD Users, However you may need check the Horizon-side (Connection Servers) and Client-side logs and events more carefully.

i’m wondering about whether i should add the certificate snap-in of either «my user account» or «computer account» in the client desktop.

Add it for the Computer Account when you add the certmgr.msc in the MMC.

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I did some work recently:

1. I followed this post’s instructions, and a self-signed certificate is installed on horizon connection server and the details of it in the connection server console is shown in figure below.

however, my VDI session tests’ results were not perfect and some client windows VMs still have the SSL error.

note that my client windows VMs are provisioned by the Horizon too.

so is it possible that the SSL error problem persist due to the «untrusted certificate»??

2. do I need to import the connection server’s certificate in to all the client VMs’ MMC?

3. I checked the Horizon Client’s logs on different windows desktops that had this «SSL error» and they all showed similar errors, as listed below:

ERROR (0750) [WinCDK] utils::ParseServerUrl : Unexpectedly unable to parse URL ».

ERROR (077C) [WinCDK] UpdateMgrCDS::CdsLogCallback : CdsUtil_RemoveFile: Unable to remove file C:\Users\user\AppData\Local\Temp\cdstmp_1692_0

ERROR (077C) [WinCDK] UpdateMgrCDS::CdsLogCallback : Failed to finish active transfer for https://softwareupdate.vmware.com/horizon-clients/index.xml: CDS_HTTP_HOST_RESOLVE_ERROR

INFO (0750) [WinCDK] BaseServices::ErrorCallback : Error(Taskname:CdkSetLocaleTask, domain:54, code:35) Callback: Entry.

ERROR (0750) [WinCDK] DefaultErrorHandler::ProcessError : DefaultErrorHandler process error ‘Error: An SSL error occurred’ (code=35).

ERROR (0468) [WinCDK] UpdateMgrCDS::CdsLogCallback : CdsUtil_RemoveFile: Unable to remove file C:\Users\user\AppData\Local\Temp\cdstmp_7824_0

2019-10-28T20:26:35.526-07:00| host-1128| I125: DictionaryLoad: Cannot open file «C:\ProgramData\VMware\VMware Horizon View\config.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.526-07:00| host-1128| I125: [msg.dictionary.load.openFailed] Cannot open file «C:\ProgramData\VMware\VMware Horizon View\config.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.526-07:00| host-1128| I125: PREF Optional preferences file not found at C:\ProgramData\VMware\VMware Horizon View\config.ini. Using default values.

2019-10-28T20:26:35.541-07:00| host-1128| I125: DictionaryLoad: Cannot open file «C:\ProgramData\VMware\VMware Horizon View\settings.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.541-07:00| host-1128| I125: [msg.dictionary.load.openFailed] Cannot open file «C:\ProgramData\VMware\VMware Horizon View\settings.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.541-07:00| host-1128| I125: PREF Optional preferences file not found at C:\ProgramData\VMware\VMware Horizon View\settings.ini. Using default values.

2019-10-28T20:26:35.541-07:00| host-1128| I125: DictionaryLoad: Cannot open file «C:\ProgramData\VMware\VMware Horizon View\config.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.541-07:00| host-1128| I125: [msg.dictionary.load.openFailed] Cannot open file «C:\ProgramData\VMware\VMware Horizon View\config.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.541-07:00| host-1128| I125: PREF Optional preferences file not found at C:\ProgramData\VMware\VMware Horizon View\config.ini. Using default values.

2019-10-28T20:26:35.541-07:00| host-1128| I125: DictionaryLoad: Cannot open file «C:\Users\user\AppData\Roaming\VMware\config.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.541-07:00| host-1128| I125: [msg.dictionary.load.openFailed] Cannot open file «C:\Users\user\AppData\Roaming\VMware\config.ini»: The system cannot find the file specified.

2019-10-28T20:26:35.541-07:00| host-1128| I125: PREF Optional preferences file not found at C:\Users\user\AppData\Roaming\VMware\config.ini. Using default values.

I attached the logs but I don’t think these error messages truly help.

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An ssl error occurred vmware horizon что делать

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I’ve just begun a new job and the organization uses the Horizon Client and DoD CAC authentication. When I attempt to connect to the portal address I was provided, I am prompted to select a security certificate, then prompted for a PIN. After entering the PIN I get Error: An SSL Error Occurred and that’s it. I am not sure how to proceed at this point.

I’m running client v4.1.0 build 3977225 on a Windows 10 laptop. I tried running the support.bat with loglevel 3 and wound up with a 4MB zip files which I can provide if that’s helpful.

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When you use Linux client to authenticate the broker with PIV card, which is supported by Linux desktop smartcard redirection, you must add view.sslProtocolString = «TLSv1.1» configuration for the Linux client at

/.vmware/view-preferences to avoid SSL error.

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Thanks, but as mentioned I’m running Windows 10 not Linux. there doesn’t appear to be a view-preferences file anywhere in the VMWare directory.

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My bad. You can try disabling TLS 1.2 by adding registry values for DisabledByDefault to 1 and Enabled to 0 here:

This isn’t good practice (it lowers security for all of Windows) but may help isolate the problem. Ideally you shouldn’t have to do this.

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I have a Windows 10 VM I dedicate to work. I VPN to the work network and then use Horizon client to get a desktop. This was all working fine up until I had my CAC renewed a week ago. Even though I had all the intermediate and root CA certs loaded, I started getting the «An SSL error has occurred» message. Previously I was using the Windows built-in smart card support and it was fine, no issues with using my CAC for VPN or the Horizon client.

I tried upgrading the Horizon client, several registry entries. nothing helped. The VPN client continued to work fine with the new CAC.

My «fix» was to install ActivClient 7.1. I am not sure what it did, but it stopped that stupid error from popping up. I have seen the SSL error once since installing, but an immediate reconnect fixed it.

If you are a DoD contractor you might be able to get ActivClient for free. Look on militarycac.com for some links (I had access to AKO). If not, I think it’s $35 to purchase a copy.

I hope this helps. It’s a really frustrating and unhelpful error message.

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An ssl error occurred vmware horizon что делать

Certificate issues on a Horizon 7 server prevent you from connecting to Horizon Administrator or cause a red health indicator to be displayed for a server.

Problem

You cannot connect to Horizon Administrator on the Connection Server instance with the problem. When you connect to Horizon Administrator on another Connection Server instance in the same pod, you see that the dashboard health indicator is red for the problem Connection Server instance.

From the other Connection Server instance, clicking the red health indicator displays SSL Certificate: Invalid and Status: (blank), indicating that a valid certificate could not be found. The Horizon 7 log file contains a log entry of type ERROR with the following error text: No qualifying certificates in keystore .

The Horizon 7 log data is located in C:\ProgramData\VMware\VDM\logs\log-*.txt on the Connection Server instance.

Cause

A certificate might not be installed successfully on a Horizon 7 server for any of the following reasons:

  • The certificate is not in the Personal folder in the Windows local computer certificate store.
  • The certificate store does not have a private key for the certificate.
  • The certificate does not have a friendly name of vdm .
  • The certificate was generated from a v3 certificate template, for a Windows Server 2008 or later server. Horizon 7 cannot detect a private key, but if you use the Certificate snap-in to examine the Windows certificate store, the store indicates that there is a private key.
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SSL error for VMware Horizon Client

I have a user with a client of ours that gets a SSL error when opening up VMware Horizon Client. However, the error itself doesn’t happen every day and if the user press OK, she can move forward into the program with no issue. No other user is experiencing this. What I want to ask is what would be causing this and what can I do to remedy this? Normally, something like this isn’t a big deal but the client considers themselves to be high profile and always ask for our help to be urgent. Error is attached.

Enter to win a FOUR Win Portable Monitors

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No error is included.

Is the SSL self-signed?

Has everyone else accepted this and remembered?

Is this internal or external?

The easiest way to remedy it is set the client not to verify SSL certs — although not ideal, it allows the end user to connect without confusing them. From there, evaluate whether you need to connect via a secure connection, or are you happy with the additional security you have in place?

I apologize for not originally adding that error. As far as the other questions, I don’t have answers for them. The client is not easy to get ahold of so I’m trying to work with what I got and go from there. Regarding your disabling SSL check option, where do you go to bring that up? I’m not that familiar with the Horizon Client.

It won’t let me attach the error code so I’ll type it out: SSL connection was shut down while reading.

The options are to press OK or you can click on the red X

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