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noman212
Creator III
Creator III

Reload Error

Hi Community,

i am facing this issue from last 7 days on several Dashboard its failed to reload fequently... here is the error from log

(2015-02-09 05:06:51) Information: Starting task 'NBD Historical Part.qvw'. Id:35da993e-a640-45e5-bc7d-ed6d6c5b879e. Triggered by 'ContinuousTrigger'. Id:0000000f-000f-000f-0e0e-0e0e0d0d0d00

(2015-02-09 05:06:56) Information: Entering Task Execution.

(2015-02-09 05:06:56) Information: ClusterID=1

(2015-02-09 05:06:56) Information: QDSID=cc1cab5a-9492-4bd2-5532-39067d978ebd

(2015-02-09 05:06:56) Information: TaskID=35da993e-a640-45e5-bc7d-ed6d6c5b879e

(2015-02-09 05:06:56) Information: MaxRunTime=06:00:00

(2015-02-09 05:06:56) Information: MachineName=WINT8G2B7FSRAF

(2015-02-09 05:06:56) Information: Max attempts:1

(2015-02-09 05:06:56) Information: Current Attempt=0

(2015-02-09 05:06:56) Information: Task Dependencies are OK

(2015-02-09 05:06:56) Information: Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.

(2015-02-09 05:06:56) Information: Opening "C:\ProgramData\QlikTech\Documents\NBD Historical Part.qvw"

(2015-02-09 05:07:33) Information: Failed to allocate new QlikView Engine. Retrying! Max usage reached. Current usage count=2 of 2 (of type non-reader).

(2015-02-09 05:07:43) Information: Allocating new QlikView Engine. Current usage count=1 of 2 (of type non-reader).

(2015-02-09 05:07:43) Information: Max retries:5

(2015-02-09 05:07:43) Information: Attempt:01

(2015-02-09 05:07:44) Information: Opened the QlikView Engine successfully. ProcessID=33224

(2015-02-09 05:07:44) Information: Allocated QlikView Engine successfully. Current usage count=2 of 2 (of type non-reader). Ticket number=107788.

(2015-02-09 05:07:44) Information: Loading document "C:\ProgramData\QlikTech\Documents\NBD Historical Part.qvw" (21.64 Mb)

(2015-02-09 05:07:45) Information: Physical FileSize=21.64 Mb. Memory Allocation Delta for this file=9.86 Mb. Available Physical Memory Before Open=24574.64 Mb. Available Physical Memory After Open=24574.71 Mb. Total Physical Memory=32767.03 Mb.

(2015-02-09 05:07:45) Information: Attempted to load the document without data.

(2015-02-09 05:07:45) Information: The document was loaded successfully.

(2015-02-09 05:07:45) Information: Document was opened successfully

(2015-02-09 05:07:45) Information: Starting reload

(2015-02-09 05:07:45) Information: QlikView->Settings->Document Peferences->Generate Logfile in document is not set.

(2015-02-09 05:07:45) Information: The Source Document is being reloaded. DocumentPath=C:\ProgramData\QlikTech\Documents\NBD Historical Part.qvw

(2015-02-09 05:07:46) Information: Reloading.

(2015-02-09 05:07:46) Information: The Source Document reload complete. DocumentPath=C:\ProgramData\QlikTech\Documents\NBD Historical Part.qvw

(2015-02-09 05:07:46) Information: Memory Allocation Delta for this file=8.26 Mb. Available Physical Memory Before Reload=24574.71 Mb. Available Physical Memory After Reload=24556.12 Mb. Total Physical Memory=24556.12 Mb.

(2015-02-09 05:07:46) Error: The Source Document was NOT reloaded successfully. DocumentPath=C:\ProgramData\QlikTech\Documents\NBD Historical Part.qvw.

(2015-02-09 05:07:46) Information: Closing the document.

(2015-02-09 05:07:46) Information: Closed the QlikView Engine successfully. ProcessID=33224

(2015-02-09 05:07:46) Error: The task "NBD Historical Part.qvw" failed. Exception:

(2015-02-09 05:07:46) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source Document was NOT reloaded successfully. DocumentPath=C:\ProgramData\QlikTech\Documents\NBD Historical Part.qvw.

(2015-02-09 05:07:46) Error: at QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)

(2015-02-09 05:07:46) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2015-02-09 05:07:46) Error: --- End of inner exception stack trace ---

(2015-02-09 05:07:46) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2015-02-09 05:07:46) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2015-02-09 05:07:46) Error: --- End of inner exception stack trace ---

(2015-02-09 05:07:46) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2015-02-09 05:07:46) Error: at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

(2015-02-09 05:07:46) Information: Task Execute Duration=00:00:50.8092000

(2015-02-09 05:07:46) Information: TaskResult.status=Finished

(2015-02-09 05:07:50) Information: Notifying all triggers of new state:FinishedWithErrors

(2015-02-09 05:07:51) Information: Notifying all triggers of new state:FinishedWithErrors - completed

(2015-02-09 05:07:51) Information: Saving Task Result

Please find the attached Reload Status.

Regards

Noman khan

16 Replies
noman212
Creator III
Creator III
Author

Another Error....

(2015-02-09 08:56:17) Information: Starting task 'Filenet Task Analyzer.qvw'. Id:1a2d3709-4a81-484f-8ead-65fe2e2968e9. Triggered by 'ScheduleTrigger'. Id:54c993b5-01b4-4654-b42a-4568ab7cce9f

(2015-02-09 08:56:21) Information: Entering Task Execution.

(2015-02-09 08:56:21) Information: ClusterID=1

(2015-02-09 08:56:21) Information: QDSID=cc1cab5a-9492-4bd2-5532-39067d978ebd

(2015-02-09 08:56:21) Information: TaskID=1a2d3709-4a81-484f-8ead-65fe2e2968e9

(2015-02-09 08:56:21) Information: MaxRunTime=06:00:00

(2015-02-09 08:56:21) Information: MachineName=WINT8G2B7FSRAF

(2015-02-09 08:56:21) Information: Max attempts:1

(2015-02-09 08:56:21) Information: Current Attempt=0

(2015-02-09 08:56:21) Information: Task Dependencies are OK

(2015-02-09 08:56:23) Information: Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.

(2015-02-09 08:56:23) Information: Opening "C:\ProgramData\QlikTech\Documents\Filenet Task Analyzer.qvw"

(2015-02-09 08:57:00) Information: Failed to allocate new QlikView Engine. Retrying! Max usage reached. Current usage count=2 of 2 (of type non-reader).

(2015-02-09 08:57:04) Information: Allocating new QlikView Engine. Current usage count=1 of 2 (of type non-reader).

(2015-02-09 08:57:04) Information: Max retries:5

(2015-02-09 08:57:04) Information: Attempt:01

(2015-02-09 08:57:06) Information: Opened the QlikView Engine successfully. ProcessID=33340

(2015-02-09 08:57:06) Information: Allocated QlikView Engine successfully. Current usage count=2 of 2 (of type non-reader). Ticket number=110477.

(2015-02-09 08:57:06) Information: Loading document "C:\ProgramData\QlikTech\Documents\Filenet Task Analyzer.qvw" (0.75 Mb)

(2015-02-09 08:57:06) Information: Physical FileSize=0.75 Mb. Memory Allocation Delta for this file=15.56 Mb. Available Physical Memory Before Open=24549.39 Mb. Available Physical Memory After Open=24532.26 Mb. Total Physical Memory=32767.03 Mb.

(2015-02-09 08:57:06) Information: Attempted to load the document without data.

(2015-02-09 08:57:06) Information: The document was loaded successfully.

(2015-02-09 08:57:06) Information: Document was opened successfully

(2015-02-09 08:57:06) Information: Starting reload

(2015-02-09 08:57:06) Information: QlikView->Settings->Document Peferences->Generate Logfile in document is set. Enabling Log Copier.

(2015-02-09 08:57:06) Information: Waiting for the document log "C:\ProgramData\QlikTech\Documents\Filenet Task Analyzer.qvw" to become available..

(2015-02-09 08:57:06) Information: The Source Document is being reloaded. DocumentPath=C:\ProgramData\QlikTech\Documents\Filenet Task Analyzer.qvw

(2015-02-09 08:57:06) Information: Found a document log. FileName=C:\ProgramData\QlikTech\Documents\Filenet Task Analyzer.qvw.log

(2015-02-09 08:57:06) Information: Writing documentLog to C:\ProgramData\QlikTech\DistributionService\1\Log\20150209\085616 - Filenet Task Analyzer.qvw\DocumentLog.txt

(2015-02-09 08:57:08) Information: Reloading.

(2015-02-09 08:57:09) Information: Reloading..

(2015-02-09 08:57:10) Information: Reloading...

(2015-02-09 08:57:11) Information: Reloading....

(2015-02-09 08:57:12) Information: Reloading.....

(2015-02-09 08:57:13) Information: Reloading......

(2015-02-09 08:57:13) Error: The sourcedocument failed to reload.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.

(2015-02-09 08:57:13) Error: at QlikView.Doc.DoReload(Int32 _Mode, Boolean _Partial, Boolean _Debug)

(2015-02-09 08:57:13) Error: at QVBWrapper.Document.Reload(ILogBucket i_LogBucket, Boolean i_MonitorQVBCPUUsage, Boolean i_Partial, Boolean i_ReadDocumentLog)

(2015-02-09 08:57:13) Information: Closing the document.

(2015-02-09 08:57:14) Information: Closed the QlikView Engine successfully. ProcessID=33340

(2015-02-09 08:57:27) Error: The task "Filenet Task Analyzer.qvw" failed. Exception:

(2015-02-09 08:57:27) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The sourcedocument failed to reload.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.

(2015-02-09 08:57:27) Error: at QlikView.Doc.DoReload(Int32 _Mode, Boolean _Partial, Boolean _Debug)

(2015-02-09 08:57:27) Error: at QVBWrapper.Document.Reload(ILogBucket i_LogBucket, Boolean i_MonitorQVBCPUUsage, Boolean i_Partial, Boolean i_ReadDocumentLog)

(2015-02-09 08:57:27) Error: at QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)

(2015-02-09 08:57:27) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2015-02-09 08:57:27) Error: --- End of inner exception stack trace ---

(2015-02-09 08:57:27) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2015-02-09 08:57:27) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2015-02-09 08:57:27) Error: --- End of inner exception stack trace ---

(2015-02-09 08:57:27) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2015-02-09 08:57:27) Error: at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

(2015-02-09 08:57:27) Information: Task Execute Duration=00:01:05.7228000

(2015-02-09 08:57:27) Information: TaskResult.status=Finished

(2015-02-09 08:57:28) Information: Notifying all triggers of new state:FinishedWithErrors

(2015-02-09 08:57:28) Information: Notifying all triggers of new state:FinishedWithErrors - completed

(2015-02-09 08:57:28) Information: Saving Task Result

krishna20
Specialist II
Specialist II

Hi Khan,

Please check your drive whether its crossed the available space.

(2015-02-09 05:07:46) Information: Memory Allocation Delta for this file=8.26 Mb. Available Physical Memory Before Reload=24574.71 Mb. Available Physical Memory After Reload=24556.12 Mb. Total Physical Memory=24556.12 Mb.


This is the error.



Regards


Krishna

krishna20
Specialist II
Specialist II

Hi,

The Second one,

Please Reload your App Manually. If it successfully runs.Let us know

Regards

Krishna

AbhijitBansode
Specialist
Specialist

If you have not found the answer, can you also share the application log file?

ashfaq_haseeb
Champion III
Champion III

Hi Noman,

Couple of things to look at

1) do you have enough ram and disk?

2) do you have section access in your application, since when this tasks failed?

3) do they run manually?

4) do you have any antivirus software running?

5) which installer of Qlik you use, 32 or 64 bit?

Can you post this log as well

C:\ProgramData\QlikTech\DistributionService\1\Log\20150209\085616 - Filenet Task Analyzer.qvw\DocumentLog.txt


Regards

ASHFAQ

Colin-Albert

How many reloads are running concurrently? T
his error shows that all reload engines are in use so there are none available for this job.

    Failed to allocate new  QlikView Engine. Retrying! Max usage reached. Current usage count=2 of 2 (of type non-reader).


Therefore two reloads are currently running, so there are no resources to start another reload.

Can you stop any tasks that are currently running or restart the QlikViewv Distribution Service?


noman212
Creator III
Creator III
Author

Yea when i do manual reload its Successful. but i want to know the issue.

noman212
Creator III
Creator III
Author

Hi Ashfaq

1- 32GB of RAM

68GB free HardDrive

2- In FileNet Task Analyzer I dont have any Section Access. But In NBD load meter i applied Section Access i shared both Error log.

3- No, i set it to continous reload on server.

4- No, I dont have any Antivirus Software on Qlikview Server.

5- 11.20.12018.0 SR364-BitEdition (*64)

noman212
Creator III
Creator III
Author

32GB of RAM

68GB free HardDrive